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Information Sheets

May

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Reports Listing

A list of reports covering Life Sciences, Chemicals, Energy, Technology and Consumer FMCG.

April

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Franchising

Many people see a franchise as a relatively easy way to start a business.

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DEVELOPING A PRICING STRATEGY

The development of a comprehensive Pricing Strategy has a major impact on the success or otherwise of the business. 

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6 steps for good & effective Customer Service

One of the ongoing challenges successful businesses face is in optimizing customer satisfaction and developing Customer Relationship Management. So many companies "jump on the bandwagon" of improving...

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Quality management standards

What are quality management system standards and how can they benefit you?

STRESS FACTSHEET

Stress ‐ "The adverse reaction people have to excessive pressures or other types of demand placed on them”

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WANT ISO QUALITY WITHOUT THE HASSLE?

Win More Business

Get the Graduate Advantage

With over 99% of businesses across the West Midlands classed as a small to medium sized enterprise (SME) and many of these within growth industry sectors requiring new skills and up to date knowledge...

Head in the cloud - feet very much on the ground!

I'm a director of a software development business which develops 'cloud' based applications....

Media Relations for Small Business

If a company has anything good or unusual to report, prepare a media release that explains what it is, why it is special or unusual, and how it benefits their readers/listeners/viewers.

Low cost and no cost marketing ideas

Although you may not always be competing directly with a national product or service, you will almost definitely be competing with every one else for a share of a customer’s spending power and...

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Funding available for SMEs for R & D

A new Technology Strategy Board scheme is offering funding to SMEs to engage in R&D projects in the strategically important areas of science, engineering and technology.

March

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WARNING SIGNS IN BUSINESS TODAY

Every business will have its ups and downs and consequences can be as severe with an upturn in trade as a downturn.

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Business experience, not just business theory

Our clients work very hard.  They sometimes have to take considered risks. They know their products and services well.  What...

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Make things easier with Central Accounting

I’m an Accountant – why should I be interested in Central Accounting?

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Institute of Asian Businesses

Just as the importance of ethnic minority businesses is growing in Birmingham, so too is the influence of the Institute of Asian Businesses (IAB) – a key part of Birmingham Chamber.

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Food Safety and Hygene

Millions of people suffer from food poisoning every year in the UK. Usually it is mild and self inflicted and goes unreported. However more and more people are eating food prepared by someone else,...

October

Guide for Managers (Flexible Working)

Guide for managers on flexible working

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Outline Structure for a Marketing Plan

An important part of any business will be the marketing plan here you will find a list of common headings which you can use to put together your own marketing plan. This may be a stand-alone document...

August

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Lending principles

There are a number of ways in which Banks and other funders will assess applications for funding, be this overdraft / loan / factoring or equity finance. This information sheet gives an insight into...

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Business planning

Businesses are often asked to produce a Business Plan when trying to raise finance or attract a strategic partner, but most businesses even without a formal Business Plan recognise the need to structure...

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